Frequently asked questions….

Postage

All our orders are sent out within 2-3 working days using recyclable packaging. Working days DO NOT include weekends or Bank Holidays

UK

£4.50 Royal Mail second class signed for up to 2kg

£6.50 Royal Mail second class signed for over 2kg

Contact us if you require your parcel with urgency

FREE UK DELIVERY ON ORDERS OVER £100


EU

£14.00 Europe international tracked and signed up to 2kg

£20.00 Europe international tracked and signed over 2kg

£24 United States of America up to 2kg

REST OF WORLD please contact me for a postage quote

PLEASE NOTE: Rehab Vintage is not responsible for any customs or other import charges you may incur


Returns and Exchanges

Please note that as of 31st January 2023 I will no longer be offering refunds.

I am happy to offer an exchange or a credit note as an alternative.

If you do decide to return an item then please note you are liable for postage costs.

Items must be received back in the same condition they were sent our and within 14 days.

No exchanges or credit notes will be offered on items from the Bargain Corner category.

I always endeavour to describe my items in as much detail as possible including measurements and any flaws.

Please note that as my items are second hand and therefore pre-used that there will always be a certain degree of wear and tear and they are not in a ‘new’ condition.

Very occasionally I may miss a flaw and this instance I will offer a full refund including postage charges.

It is your responsibility to check your measurements to ensure a proper fit.

Please note that returns often have a detrimental effect on small businesses.

Thank you for your understanding!